Terms & Conditions
Last Updated: August 19, 2026
These Terms & Conditions govern your use of Redline Detailing's website, communications, booking services, and automotive detailing services. By requesting a quote, scheduling an appointment, using our website, or purchasing services from Redline Detailing, you agree to these Terms & Conditions.
Services
Redline Detailing provides mobile automotive detailing and related vehicle care services in Peoria, Illinois and surrounding areas.
Service availability, pricing, estimated completion times, and results may vary depending on vehicle size, condition, location, and the services requested.
Quotes and Pricing
Prices provided through our website, advertisements, forms, text messages, phone calls, or other communications may be estimates unless otherwise stated.
Final pricing may depend on the size and condition of the vehicle and the amount of work required. Conditions such as excessive pet hair, staining, debris, bodily fluids, mold, excessive dirt, or other unusually difficult conditions may result in additional charges.
If the condition of a vehicle requires additional work beyond the original scope, Redline Detailing may discuss any applicable price adjustment with the customer before performing the additional work.
Appointments and Mobile Service
Customers are responsible for providing accurate appointment and vehicle information and ensuring that Redline Detailing can reasonably access the vehicle at the scheduled location.
Because Redline Detailing provides mobile services, appointment times may be affected by weather, traffic, equipment issues, previous appointments, or other circumstances outside our reasonable control.
We will make reasonable efforts to notify customers of significant delays or necessary scheduling changes.
Cancellations and Rescheduling
Customers who need to cancel or reschedule an appointment should contact Redline Detailing as soon as reasonably possible.
Repeated last-minute cancellations or missed appointments may result in restrictions on future bookings or a requirement for a deposit before another appointment is scheduled.
Any specific cancellation, deposit, or rescheduling policy communicated at the time of booking will also apply.
Vehicle Condition and Personal Property
Customers should remove valuable, fragile, or important personal belongings from their vehicle before service.
Redline Detailing is not responsible for loss or damage to personal belongings left inside the vehicle unless caused by our negligence or misconduct.
Customers should inform us before service of any known damaged, loose, malfunctioning, aftermarket, delicate, or otherwise unusual components of the vehicle.
Detailing Results
We strive to provide high-quality detailing services, but some stains, odors, scratches, defects, contamination, wear, or other damage may be permanent or may not be completely removable through detailing.
Detailing services do not guarantee restoration of a vehicle to new condition.
Payment
Payment is due according to the terms communicated when the service is booked or completed.
Available payment methods may vary. Customers are responsible for all agreed-upon charges associated with services performed.
SMS/Text Messaging Terms
By providing your mobile phone number and affirmatively consenting to receive SMS messages from Redline Detailing, you agree to receive text messages related to your quote requests, appointment scheduling, appointment confirmations, reminders, service updates, customer service communications, follow-ups, and occasional promotional offers.
Message frequency varies. Message and data rates may apply.
Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services from Redline Detailing.
You may opt out of receiving SMS messages at any time by replying STOP. After opting out, you may receive a final confirmation message indicating that you have been unsubscribed.
For assistance, reply HELP or contact Redline Detailing using the contact information below.
Carriers are not liable for delayed or undelivered messages.
Consent and Communications
By submitting information through our website or forms, you represent that the contact information you provide belongs to you or that you are authorized to provide it.
Your consent to receive SMS communications applies only as described in the consent disclosure presented when you opt in.
SMS opt-in information and consent will be handled according to our Privacy Policy.
Privacy
Your use of our website and communications is also subject to the Redline Detailing Privacy Policy.
Personal information, including mobile phone information and SMS consent data, is handled according to that policy.
Age Requirement
You must be at least 18 years old to consent to receive SMS messages from Redline Detailing. By opting in, you confirm that you are at least 18 years of age.
Website Use
You agree not to misuse our website, attempt to interfere with its operation, submit fraudulent information, or use our website or communication systems for unlawful purposes.
We may modify, suspend, or discontinue portions of our website or services when reasonably necessary.
Limitation of Liability
To the extent permitted by applicable law, Redline Detailing will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
Changes to These Terms
Redline Detailing may update these Terms & Conditions periodically. Changes will be posted on this page with an updated "Last Updated" date.
Continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Contact Us
Questions about these Terms & Conditions can be directed to:
Redline Detailing
Peoria, Illinois
Phone: (309) 857-0985
Email: redlinedetailing115@gmail.com